For Support · Customer Success
Every reply is a scramble: find the order, dig up the link, retype the same answer you sent ten times today. Bolt, the AI SuperAgent for work, puts all of it one keystroke away, so your first response lands faster.
On this page
You paste, search, and switch tabs hundreds of times a ticket: order IDs, canned replies, the doc you swear you just had open. Bolt is one AI SuperAgent that collapses it into one keystroke: a templated reply fired instantly, the clip you copied ten minutes ago re-grabbed, and an answer found across your apps, without leaving the box.
The shift
Your queue today
With Bolt
Canned replies, in a keystroke
Save your most-sent answers once. Type `;key` and the reply drops in, with today’s date, the current time, a fresh reference id, or the value on your clipboard auto-filled. The “I’ve typed this fifty times” tax, gone.
Your clipboard, with a memory
Your clipboard remembers. Search everything you copied today, the order id, the tracking link, the error string, and re-grab it without re-finding it. Pin the replies-and-links you use constantly. Anything that looks like a secret is masked in the list.
Recognized on sight
Drop the messy text a customer pasted and Bolt recognizes the order id, the tracking number, the email, the phone, and hands you a clean value to copy. No squinting, no re-typing, no transposed digit.
Search where the app is connected
Stop opening five apps to answer one question. From the same box, search the work apps you’ve connected, files, emails, tasks, people, meetings, and jump straight to the answer. It’s read-only search: Bolt finds and opens, it never posts or edits on your behalf.
A cited answer, sourced not guessed
When you genuinely need to look something up, =ask answers with cited web results you can open and verify, without leaving the ticket. A real source beats a guessed answer in front of a customer.
Global customers, no math
Supporting a customer across the world? =tz tells you what time it is for them before you suggest a call window; =fx converts a refund or credit into their currency at a live rate. No second tab, no mental math.
Pick up where you left off
Tickets get interrupted. Bolt doesn’t lose your place. Press ↑ to restore the last thing you were doing, or open /recent to jump back to a past lookup, conversion, or chat. Your train of thought survives the interruption.
What changes in your day
The mechanism is real: canned replies in a keystroke, a clipboard that remembers, and search across your apps from one box.
Governed AI
Use AI on real work without leaking the identifiers in it. Emails, card and account numbers, SSNs, phone numbers and keys are masked before anything reaches the model and restored in the reply, and when you point it at your own LLM, the rest stays inside your boundary too.
Safe with customer data
You handle PII all day. The productivity win can’t become a privacy problem, so it doesn’t.
One box, no paste
Ticket text is screened on the way out, and the answer comes back with the real values restored locally.
The ask
The free client installs on every support desktop, no per-seat AI bill to approve. From day one your team fires canned replies in a keystroke, re-grabs what they copied, and finds answers across their apps without leaving the box, every AI prompt routed through masking. Add the governed server when you want RBAC and a tamper-evident audit trail.
Every other seat
Each role page makes the case in that role's own language, and links back here.
Bolt runs inside your perimeter, on the LLM you choose.